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Trying to contact Snow Rider
I completed a questionnaire about sounds/music a couple of weeks ago, and the reward for doing this was 5 line blasters and 5 row blasters to be added to my account on 2 Mar. This didn't happen, and I questioned where they were a couple of days ago. dianakotori responded, saying that hers had been added to her account…
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Line and row blasters for comments on sounds
In mid-February I completed a questionnaire on music/sounds for Pet Rescue. The reward for this was 5 line blasters and 5 row blasters, to be added to respondents' accounts on 2 March. Please could you let me know if these are added automatically (if so, when) or have to be claimed (if so, how)? Many thanks.
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Level 3828
Can someone give me some tips to pass Level 3828? I've watched the video and tried to replicate what's done there, with no success. The red tiles seem to run out when I've removed 7 of 8 pets, so I doubt that using extra moves would help me complete this level. Thanks.
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Weekly contest
The contest for passing the most levels in a week disappeared several days ago. I imagine a new contest will have started in the last day or so, but it hasn't appeared in my game. I use a laptop/Win 10. Please could someone check if there is a problem? Thanks.
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Weekly contest
The weekly contest has not reset to zero and I've not not received my winner's awards from last week. I've posted on here before, and another player who had experienced the same problem suggested I contact customer services to get a fix for this as he has managed to do. I've since contacted them several times and, despite…
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Weekly Contest
The Weekly Contest has still not reset, despite it ending two days ago. I've not received my rewards for winning my section. I've tried reloading, etc. to no avail. I am running the latest update. I contacted the customer support centre and received a generic reply, suggesting that other players would be able to help…
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Petropia
Please could someone explain to me how the 'Treat a Pet' section of the Petropia awards works?
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Weekly contest
The question I asked yesterday about the Weekly Contest not being reset is marked as being answered, but it hasn't been answered. I've attached a screen shot taken this morning. As you can see. it's marked as Ended, but it hasn't been reset to zero for a new week. I've not received the winner's prize. The same problem…
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Weekly contest
Last week's Weekly Contest, which finished today, has not reset at zero. I won the contest for my group, but I haven't received the rewards. The same problem occurred last week and was reported by several people, but I can't see any other reports today. On that occasion, the event was reset later in the week, and I…
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Bonnie's boosters is missing
My game disappeared a while ago. I had saved to email and I recovered it eventually. However, Bonnie's boosters was missing. I've been trying to get this investigated for several weeks, to no avail. Could you please confirm if it's not possible to restore this feature? The game is too tedious to bother with without it.…
