I'm having the same problem on my android phone, started a few days ago. It's very frustrating when you just need a few more moves to win. Please fix this.
I've been stuck on level 12811 for 10 days. I can't even break through the bottom half of the screen with 20 moves. I have no boosters or bars. Please add moves on this level. It's ridiculous!
I am stuck on level 12811 for almost a week now. 20 moves is not enough and since my 401 gold bars disappeared when the format was changed, I can't buy more moves, nor do I have any boosters left. This is ridiculous! Please add more moves and I would also like my gold bars back. Your email to me after they disappeared…
Yes, I have a King account and I'm at level 12711. I play on my phone and tablet and they're both the same. Also checked an old tablet I only use for books and it's also the same. It's very frustrating. I think it may have something to do with the new format.
I lost 400 gold bars last week when they started the new format. I've been asking and responding every day and I get no response. Nothing but the same automated emails asking how they're doing. They're not doing well. I want my gold bars back.
Good luck with that, I've been requesting help all week for the same problem and no response. I lost over 400. All I get is the same automated emails asking "how are we doing?" . It's ridiculous. I need the bars to advance during the hard levels. I'm thinking it had something to do with switching to the new format.
I agree, it's distracting. Did anyone lose gold bars? I lost over 400 and I'm wondering if it was because of the format change. I can't get a response from anyone to help me get them back.
Yes, they just disappeared. I'm asking to have them put back but can't get any help, just automated emails that infer I changed devices, which I did not. Very frustrating.
Please move that option! I'm sure I'm not the only one. It's very sneaky and I want my 78 bars back. I hesitate to use 10 for more moves, why on earth would anyone use 39???