Ladyjanegray

Level 2

I’m sorry I thought you worked for King. My message was for customer service. If you are volunteering to respond to customer service requests could you kindly refer me to someone who can help. Much appreciated 

This massage was sent to by Johny Ryall to me in 2015 when I lost my boosters in a similar way: (04:30:05 PM) Johnny Ryall: Thank you for comment Lucy. I apologize if I misled you. Just before you leave Lucy, I have replaced the missing boosters as per the list above:(04:30:06 PM) Johnny Ryall: 07 May, 08:32:42 Color Bomb…

Please don’t thank me for my understanding because I certainly do not understand why you are claiming to have no process in place to reinstate boosters when you know you do. This is misleading. 

Why are you dating Your hands are not tied when you know they are not. This happened to me a couple of years ago and I as given this speech - we can’t do anything blah blah blah and when I complained again my boosters were returned. Search my name. You can and you must return my boosters or return my money. You cannot…

I’m sorry but you can’t take people’s money if your app is going to crash and lose boosters. What does it matter how many boosters we buy and when we use them? If you have our money jolly well return the money or boosters. This is not an acceptable response. 

I purchase A LOT of boosters. I also have earned ones. This has to be sorted. It’s very annoying 

I could not find the ID number. I would appreciate it if you could reinstall the boosters I’d purchased and earned. Thank you.

I think my ID is ladyganegray

The game froze so I had to uninstall and reinstall. I usually log in with Facebook so none of the methods above seemed to work. thanks 

Ive never received a prize. Also this week have been at first place all week and within 2 hours someone came from nowhere to 124 points. Does not seem possible. Did that person win some sort of prize? Confused.