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Comments
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Hi Leyanni- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem playing Candy Crush Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
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Hi Leyanni, Thank you for posting this here on King Care. I recommend you to follow the steps indicated here https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out. Please let me know how you´re getting on. Kindest regards, Tony - King Care Team I just tried Google Chrome. The game…
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Hi CandyCrusher, Thank you for reporting this. We are currently investigating the issue. Could you please let us know which model of mobile device you have as well as OS version? Until the issue has been resolved I suggest you play the game on Facebook or King.com Thanks for your patience and understanding while we work on…
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Hi guys, Thank you all for providing info about the issue. The Development Team has located the issue and solved it through a hotfix. Kindly reboot your mobile device, make sure you are online (WiFi or 3G/4G enabled) and start the game in order to apply the hotfix. Kind regards, - Mark, Team King Care I use a computer. My…
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I'm not getting my free games or hours on Candy Crush either. I've ask this question before. Can anyone help.????
