freqflyer Level 2

Appreciate your suggestion to contact customer support. Understand the need for a revenue model. As I simplify the transaction, King offers me a game and makes revenue from ads and in-game purchases. This is good. But when I do my part, and watch a ton of ads - actually suffering through the long poorly done ones - King…

OK, the game seems to be working properly now. How do I get back my 100+ lost levels (with many games involving popcorn, although the broken game reverted back to a pre-popcorn level? King made money from all the ads I watched to gain boosters and be at the tops of the 5 point horse races and weekly team leader boards,…

Joy! Guess I will have to park my CC for a week, but that beats the frustration of being stuck in a hellish loop.

Thanks Freddy, Glad to know my iPad is not the cause. If error of failing to properly record level is complete, and then cycling between Levels 938-939 is due to app, is there any way to fix/reinstall the app, and not lose my progress, boosters, trophies, gold, etc.? (Have saved the game to King CC Central.)

Map only shows these levels as being the highest open.

Ooooh drat! Game was on level 939 and shut down to double check some of your kind suggestions. Relaunched the game and it is now back again to level 938. Seems to be stuck in 938-939 purgatory!

Thanks for your efforts to assist. iOS is 9.3.5 and iPad says it is up to date. Not able to buy a new device. May check out "cleaner". Do not understand why this strange behavior started a couple of days ago.

Cycling back and forth between Levels 938 and 939. Complete, flag as complete, then random choice if the app repeats the previous level (e.g. 938 or 939) or cycles to the other one of these two.

How is cache and memory cleared on an iPad, without doing a reinstall and lose data?

What do I need to update? the iOS? Already current. King CC app? How is this done? Thanks!

Again, just now, it completed level 938 and showed completion, and then forced a repeat of the level. iPad operating system is 9.x.x

The iPad system is up to date. No updates were shown as pending for Candy Crush Saga. In the past few days the game would show level completed, then repeat it. Today, it not only did this for the level completed, but then blanked out the most recent levels completed and forced me to go back to a much earlier level.