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@freqflyer Check you device settings for ipad update should be under system and check App store for game update. Do not clear any cache or memory
My iphone is on version 12. something for iOS
When the same level comes up again x out of that level / do not play and check map to see if next level is open
Hi, I think you need to update your iOS, check under your system and click for update on system. Most probably you need to change new device to get the latest operating system.
You may search for an app call "cleaner" in your iPad see whether you have it. Before that please backup all your games etc in iTunes, to ensure you don't carsh your device.
Its because the app version unable to function properly with the old operating iOS system. Since you're unable to get new device, please play in other devices, if you have any. Otherwise, there's nothing much we can do because your old iPad can't support the latest game version.
As mentioned in my above post, your OS need to be the latest version as quoted by Freddy. Otherwise, you're unable to update your game.
Your old iPad has reached its max capacity to support the latest version. That's the reason I stopped using Apple cos I can't afford to buy new hardware with the latest OS system. Thankfully, I'm still able to play in Win 10 and mobile.
@freqflyer The game only needs iOS 9 or higher the tips above were general tips regarding updating you ipad to latest version to see if this is causing your error. Game will always work better on the latest software versions. but more likely you error is more due to app than your ipad.