hansovermars Level 2

@Crazy Cat Lad Hello I tried tho follow the instructions but it didn't work. The game can't still synchronize with my other devices, but thanks for your help

@Crazy Cat Lad Thanks. The apple id was wrong. I made a mistake and had have mixed the device from my wife with my game. That problem is solved. My wife has a new account. I used an other picture when I installed candy diamonds. It was this one. Candy crush saga doesn't synchronize any more. The only way is to sign out and…

@crazy cat laf I' sorry the right number is 9223082334. The right avatar must be the head of my dog not the whole dog.

@Crazy Cat Lad My userid is 9223083334. Normally i play the game by facebook. Ofcourse I also have a King account. I tried to play by King account but the problems are the same. Thanks

Hi @sweet_girl61 May I ask you if you already know a solutiin for my problems withbthe pictures a,nd synchronise the levels by facebook? Thanks

Good morning @grazy cat Lad. I can't find the pictures but I can describe them. I always played candy crush with the picture what shows only the head of my dog. When I started diamonds I used the picture what shows the whole dog. Now candy crush use both pictures. I hope this will help you Thanks

Good evening Can you help me with my propblem. I play candy crush saga . I played also candy diamonds but I stopped with that game. For that game I had selected new picture. Now sometimes I see the "normal" pucture snd sometimes the new one. It is also not possible to synchronise the game on my devices. I have to log out…

@QueenB Hi I think the problems are insolved. I asked a new password and candy crush saga works on both devices of my wife. Now I hope we can finish all. Please can you bring her in candy crush soda to her level where she ended. That is level 2771. With her new account she played in candy crush soda the first level. Thank…

@Queen B Good morning. Here I am again. She reinstalled the candy crush soda and tried to login with her new account. She still gets the message wrong email or password. Do you havy any suggestion?

@QueenB Thank you. Tomorrow we will try that. A new day new possibilities😄 if it gives problems again is it better to ask a new password? Nice evening

@aijaziqbal @QueenB Hi On both games she cannot log in. In safari her cash is empty

@aijaziqbal Thanks for your reply that her account is restored but she still has the same problem. Mailadress or password is wrong

@queenB Thanks. It works. Now the candy crush soda she installed a new gane and now there is a problem. She tried to sign in with her new King account and she gets the message wrong username or password. So she cannot sign in. She knows it is the right userbame and password.

@Crazy Cat Lad I am sorry. I have another question. Can she dign out in candy crush soda and start again with her new account or has shev remove the game and re-install a new one

@Crazy Cat Lad My wife made a new King account and started a new game Candy crush saga. Her user id is 11924566165 We are not sure but she thinks she was about in level 2300. After you have bring her to that lrvel can she then start a new candy crysh soda with her new king account. And can we ask you to bring her to the…

@ crazy cat lad Thanks . If she makes a new account with a new emailadress and password first at all she has to remove both game or can she start with only candy crush saga. Then you can give her the level where she was ended if I give you her user id.. If that is allright can she then reinstall candy crush soda and login…

@Crazy Cat Lad Hi Maybe I am too impatient. I feel sorry for that. Do you think you can find a solution for our problem? Thanks again for your support

@Crazy Cat Lad I am not sure but I believe that the user-id of the king account for candy crush and candy crush soda iof my wife is 5734449167 Maybe it can help you Thanks

I play candy crush and candy crush soda by facebook account. My wife only with her king account. On my device I signed out by facebook and started candy with my wifes emailadres and password (king account). When I finished that game my wife got the problems. She tried to sign in which her king account and than she sees my…

Hi, Yes she signed in with her email and password in my game. I think I was not signed out but I am not sure. Now if she plays on her own device in her game and she signs in she get my picture and "welcome Hans" and then she goes to my progress. It is impossible for her to get her own ptogress. We tried everything. We…