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🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
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No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
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Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
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Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
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🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
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Pins
I have a new device, the account levels and gold are saved but nothing else.. not the streak, chocolate boxes, pins, NOTHING... this is not acceptable. I would like this rectified
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What’s up with the crashing and freezing
Just used my last 10 coins to continue a level, would have beaten it, but it immediately froze and then kicked me out. Very frustrating and is not the first time it’s happened. You guys need to get that fixed. Irritating to waste money on something I am already wasting money on.
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Problem
Dear all, I just wanted to tell you that it's not right that in weekly competitions I, who am above level 19500, am in the same group with players who have just started playing, i.e. haven't even reached level 1000. Of course they will win first places every week because they are at much easier levels than me. It's a shame…
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Perdida de lingotes
Hola😘, me he gastado 10 lingotes para conseguir el tren con la piñata y no me la han dado y he perdido los 10 lingotes . Gracias "
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Vásárlás
Nem tudok vásárolni a Marketben. Ha rákattintok a vásárlásra csak a "betöltés" jelenik meg, a bolt felülete nem. Másik játékban tudok vásárolni csak a Candy Crush-ben nem. Mi az oka? Köszönöm!
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Trying to recover my account
Please how do I get access to my candy crush account because I lost access to my Facebook account that was linked to it
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I frequently passed all 25 level to get gold but I get it yet why?
I did not get the reward I continue pass the 25 level
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Devilson060
Aaaa q bueno
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not loading
Candy crush saga is not even loading it is going to a blue screen on my desktop I am playing it through facebook using google Chrome
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Livello 7641
Non riesco ad avanzare dal livello 7641 comperato lingotti per avere mosse extra fino a 255 mosse giocate più volte. La raganella non si smuove.graxie
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Restore my Candy Crush progress
I used to play Candy Crush via Facebook and was around level 22,000. Now I can no longer access my game. When I reinstall the app, it starts again at level 1. Please help me restore my old progress. My Facebook account is Halus Ibrahim Coskun.
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Conta e progresso perdidos
Boa tarde, estive bastante tempo sem jogar e agora instalei a app do jogo e tentei entrar com o Facebook onde tinha conta e da erro Perdi o acesso a minha conta e a todo o meu progresso. Alguém capaz de me ajudar a recuperar?
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Achat
Je n'arrive pas à finaliser mes achats à candy crusch ,j' ai contacté ma banque et tout est ok de leur part.Que dois faire ? Merci
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Lives
why does it default to ask friends when I select last friend when playing
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Purchased coins
didn’t credit the coins
