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Windows 10 app does not remember my Facebook user name and password

John_Payne
John_Payne Posts: 2 Newbie

Every time I start the app in Windows 10, I need to enter this information manually.  It also logs out very often even if I do not close the app.  In that case, it remembers the information, though.  I am wondering if anyone else has experienced this problem and can point me toward a viable solution.  I have tried reinstalling the app, but it always does the same thing.

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi John- Thanks for posting on King Care. I am sorry that you have been experiencing this problem, I can understand that this must be frustrating. I have done a little investigating and this appears to be a fault/design flaw in the Windows 10 operating system. 

    Has anyone else been able to find a solution to this problem? 

    Thanks a lot and have a sweet week! :-) 

  • John_Payne
    John_Payne Posts: 2 Newbie

    Hello,

    Thank you for your response.  If that's the case, I can deal with it.  The Candy Crush Sage app in Windows 10 does remember this information, so I was confused about it.

    Again, thank you.  Have a nice day.

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