Reset to level 1

MarkHawk

Hi guys,

The game was recently updated to a new format and old cache files in the browser sometimes needs to be cleared in order for the levels to show correctly again.

I suggest you try the following steps:

1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page.

2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/ 

3) Try the game in another browser - for instance Google Chrome or Firefox

4) Make sure you have other tabs closed

5) Try disabling any plugins and extensions in your browser

6) Check if your Antivirus and/or Firewall settings is affecting the game

Kind regards,

- Mark, Team King Care

Nanci_McFarland

When the game opens, it opens to level 1 page. If you click on the Overview icon, candy cane colored arch in the upper right corner, your current level is available to choose. It just does not open to our current level any more.