Purchased 2 hour unlimited lives and money taken from CC and items never recieved
I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark, Team King Care
Play Candy Crush with me! --> http://to.king.com/zY9l #CandyCrushSaga I have been play Level 2125 and, it won't let me finish my game. I've won it several times...and, I have spent money as well!! It keeps saying "An error has occured. We are doing our best to fix it. Please try in a moment!" Even after I have BEAT IT!!! What's going on with this Level or Game!! Extremely Disappointed!!
I was on cc this morning and later today I was on a way lower level with no pic. I don’t know what happened but I was on 3565. I signed my husband up for gmail today but it looks like I was replaced on cc with him at a lower level. But he has never played cc Please help get me back to 3565
Hi @Michael_B._Smith,I am writing to you as I suspect you are a support worker for Candy Crush due to how you've helped other people in the comments above. I have had an issue recently with Candy Crush by making a purchase accidentally due to spamming my phone and having gold in my inventory. I was spamming my phone trying to close everything and accidentally purchased "Lucky Bean" with 10 gold but instantly clicked out of it thinking the Gold would be refunded back to me because I didn't use it. I felt very annoyed and taken advantage of because I didn't want to spend my gold on that, I was trying to save my gold.I'm a dedicated Candy Crush player and have well completed over 2000 levels through years of game time.I wasn't even able to keep my purchase. I tried clicking back on it but it wanted me to purchase it again!I feel very upset and irritated with Candy Crush that theirs no coding in place where it realises the purchase wasn't used and is instantly refunded especially when it's with gold currency transaction. I'm so sick of accidentally purchasing other stuff but this one in particular annoyed me because I wasn't able to even use it. I just want 10 gold back because I've spent so much time playing and feel absolutely devasted. Please respond to my email thanks. [email protected]ThanksChelsea Swinburne
Hey! Would you like to give us your opinion?