Game Frose

Cheryl_Huston

My game froze (level 3283) after purchasing bars to get more moves.  I have one move left to finish this level.

 

Lady_Choo

Good evening Cheryl, 

Thank you for posting on King care. I apologise for the delay in responding. 

Are you still needing help with your game?

Cheryl_Huston

Since it has been a month, and I am a hundred levels past that now....I was upset because the game froze, just as I purchased bars to get the moves I needed to finish

Obviously I am now finished that level

Lady_Choo

Apologies again for the delay. 

As you purchased help though to get you past when it froze, follow this link to the contact link at the bottom of the page, and see if the team can reimburse you for it. Tell them you did post on here, but there was a delay in a reply for you. Purchases show up, so hopefully they can

_Elsa_

Hi @Cheryl_Husston, sorry that your message got lost in the transition from the old community to the new community.  Do you still need help with this?  Please don't hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year?  Please visit this link and complete the survey. 

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together