Games/ Candy Crush Soda Saga/ Support
🐣 Sodavenger Hunt! Participate HERE
🌟 Beat the level HERE
💪 Spring Gif Battle!HERE
🎯 Spring Soda Games - Archery! HERE
👋 New in the Community? Say Hi HERE!

Progress not synching

Jane_PikeJane_Pike Posts: 2 Newbie
in Support

Progress on candy crush is stuck on 1465 but I'm playing and passed all levels up to 1579. Why won't it catch up. I have tried uninstall of candy crush and Facebook 

Flag · Helpful Woah! Sweet Love Haha

Answers

  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator

    Hi Jane, thank you for posting on King care.

    Do you mean Candy soda? There is a known issue where its loading you in at the wrong level and players are having to scroll through the map to get to their current level. The studio are investigating :)



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
    New contests! 🍓  Win boosters in the Farm Heroes area 🍓 Win beans 🐤

    Farm heroes addict collecting cropsies since 2013. 

    Flag · Helpful Woah! Sweet Love Haha

  • Hey! Would you like to give us your opinion?

  • Jane_PikeJane_Pike Posts: 2 Newbie

    Thanks yes that's it exactly. I'll wait and hope it gets sorted. 

    Flag · Helpful Woah! Sweet Love Haha
  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator

    I know it was escalated again, but I will see if they can prompt them too :D 



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
    New contests! 🍓  Win boosters in the Farm Heroes area 🍓 Win beans 🐤

    Farm heroes addict collecting cropsies since 2013. 

    Flag · Helpful Woah! Sweet Love Haha
  • l_emslanderl_emslander Posts: 1 Newbie
    I have the same problem! What can I do, I tried connecting my facebook account, I switched my phone off and on and reinstalled the app... 
    Flag · Helpful Woah! Sweet Love Haha
  • XarlyXarly Posts: 2,499 Community Manager
    Hi @l_emslander ,

    In the main questions around Soda, you can find this article HERE that speaks about it and gives you the tips to solve it.

    Cheers!
    Xarly



    🍭 Play Candy Crush Saga      🥤Play Candy Crush Soda Saga         👭Play Candy Crush Friends Saga   
    🍮Play Candy Crush Jelly Saga     🍏 Play Farm Heroes Saga
    Flag · Helpful Woah! Sweet Love Haha
Sign In or Register to comment.