Soda Saga freezes when I pass a level

Question

Whenever I pass a level playing through facebook and the game returns to the map, my character starts advancing then freezes and the game crashes. Every single time. Only happens on my chromebook however not on my desktop.

Creative_Elsa · Answer

Hi @Fran_Coursolle, sorry that your message got
lost in the transition from the old community to the new community.  Do
you still need help with this?  Please don't hesitate to contact us again
because now we are on top of all new messages. 
As a Soda player, how would
you like to help with the 5 year celebration coming at the end of this
year?  Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Fran_Coursolle · Answer

Hi Fran, apologies for the delay in responding to you.

Are you playing via the app on the chromebook or on the browser?

I am playing it through facebook on my chromebook. Problem appears to have finally solved itself but it went on for quite a long time.

Lady_Choo · Answer

Hi Fran, apologies for the delay in responding to you.

Are you playing via the app on the chromebook or on the browser?