Soda Saga freezes when I pass a level

Fran_Coursolle

Whenever I pass a level playing through facebook and the game returns to the map, my character starts advancing then freezes and the game crashes. Every single time. Only happens on my chromebook however not on my desktop.

Lady_Choo

Hi Fran, apologies for the delay in responding to you. 

Are you playing via the app on the chromebook or on the browser?

Fran_Coursolle

Hi Fran, apologies for the delay in responding to you. 

Are you playing via the app on the chromebook or on the browser?

I am playing it through facebook on my chromebook. Problem appears to have finally solved itself but it went on for quite a long time.

_Elsa_

Hi @Fran_Coursolle, sorry that your message got lost in the transition from the old community to the new community.  Do you still need help with this?  Please don't hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year?  Please visit this link and complete the survey. 

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together