Bubblegum Hill rewards

Lady_Choo

Thanks Nathan, I will pass it over!

Xarly

Hi Nathan,

I'm sorry for all of this. I've compensated you as an apology for the troubles. That said, the fact that your problem is recurrent is unusual. In these cases, I'm afraid that you need to fully reinstall our game. Make sure to be connected to the kingdom or facebook so that you don't lose your progress and try to deinstall and then install Candy Crush Soda Saga.

I hope this helps!

Cheers,

Xarly

Chris_Michels

Same thing has happened to me 3 times.  I always know how many bars I have.  Also, the formula changed dramatically a few weeks back.  Used to be if you sat on the throne for 10 to 20 min you could rack up the bars, now you might get 1 or 2.

Lady_Choo

Gah, I hate it when they change things like that. We need those bars sometimes! I wonder if its connected to the changes?

Nathan_Abdow

And it happened again. Beat bubble gum hill and was on top of the hill for 15 minutes when the game ended. No gold. I have screenshots to prove, just can't seem to paste them here via the phone. 

Lady_Choo

You should be able to add them via the 3 icons just above the answer box. You want the middle one. If you cannot see those, turn your phone so its landscape not portrait. Mine always goes wappy on the king site, tablets fine, just not the phone grrr. 

Don't worry too much though, I will pass it over to Xarly

Lady_Choo

Oh KC on mobile is abysmal. I try not to use it if I can. Messages are even worse, sometimes you can only see half a  message before the bottom of the screen shows. They need to make the new site more mobile and player friendly. 

I have added it to the list

Xarly

Hi Nathan,

Thanks a lot for the report, this is of great value for us to send to the studio. We will keep an eye on it. In the meanwhile, for the troubles and the effort of helping us escalate this, I've compensated you in the game.

Cheers,

Xarly