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I can't update or install Candy Crash Soda on Trekstore tablet because an error 960.

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Rosy_Florio
Rosy_Florio Posts: 1 Newbie

I can't update or install Candy Crash Soda on Trekstore tablet and give me an error 960. Only this app do this, all others (also Candy Crash Saga) go fine and they update without problems. Why that happens? What the solution?

Answers

  • Lady_Choo
    Lady_Choo Posts: 24,750 Pet Rescue Moderator
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    Good evening Rosy, thank you for using King care. 

    It might be that its a version that the game doesn't support but we can get you doing some troubleshooting and hopefully this will help. 

    I see you're using android so you have the play store. I googled and found this link which seems to cover the issue you are having, could you try the steps and let me know if they help or not. Thank you :)

  • Bestusefultips
    Bestusefultips Posts: 1 Newbie
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    If you can't install an app on your android, follow below given 2 different methods to fix issues. 

    1st Method: Clear cache of Play Store in android 

    Settings > Apps > Google play store > Storage > Clear cache

    2nd Method: Uninstall updates of Google play store

    Settings > Apps > Google play store > Three vertica dots (More) > Uninstall updates > OK

    I hope the above-given methods work.


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