Getting message "Bubble Gum troll is causing problems in your game. Try again later.

_Elsa_

Hi @kittemom, you hooked up to an old message so it's not always easy to know that someone new wrote a message.  Are you sure that you are referring to Candy Crush Soda Saga because there is no wheel for that game.  Candy Crush Saga has a daily spinning wheel.  Yet you wrote about the Bubblegum troll not working.  Do you still need help with any of these issues?

muddy

Getting message  saying The Bubble Gum Troll is causing problems in your game. Try again later.

master100_d

**Edit by CM: Unsupported language** 

muddy

Them message The Bubble Gum Troll is causing problems in your game. Try again later. is still there. Nothing has changed yet.

King_admin

This discussion was created from comments split from: Getting message "Bubble Gum troll is causing problems in your game. Try again later..

QueenB

Hi @muddy, which device are you playing on and have you made sure the game app is up to date?

If yes and the issue persists, try reinstalling the game as it usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook/King account at this stage will be lost.

However, all the progress that is currently saved on Facebook/King account can easily be retrieved, once you have reconnected the device successfully). 

Regrettably, you will lose any saved boosters and messages. I would recommend using these up before re-installing, if possible.

Hope this helps  

QueenB

@master100_d, welcome to our Community 🤗

 

Sorry, but we only use English in the King Community, to make sure that everyone understands and can be understood. 

Please feel free to re-post your question in English and one of our members will be happy to help you.

Thanks for your understanding and have a lovely day!

muddy

Original on my samsung  tablet. Because of this problem i did installed the game on my (new) desktop HP and used the apps from windows10 store but the problem is here too. I update automatic when there is an update available. Sync is OK checked it. And yes all my boosters are already lost because I already re-installed the game. Nothing helps.It wouldn't be a big problem if there were other options to get boosters without paying

muddy

Master 100_d has the same problem with the Bubblegum-troll but his problem is in French. Gtz

claireeeeeeeeeeeee

Same problem since a few weeks, on tablet and phone (game in dutch). Thx for fixing this soon...