Lost all my boosters and powerups
Answers
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Hi Christina, thank you for writing us here at King Care. Did you uninstall the game on your mobile device? Boosters and lives are just stored to that device so that you can play the game offline. Any crash or operating system update can cause you to lose them. I can elevate this to a King Admin but I'm not sure what he can do for you.
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The game REQUESTED that I log back in after an update. There was no changing of devices, no uninstalls, nothing, just an update and the game dumps all my boosters? Who does things that that? That's like loosing all the air in your tires just because you fueled up!Hi Christina, thank you for writing us here at King Care. Did you uninstall the game on your mobile device? Boosters and lives are just stored to that device so that you can play the game offline. Any crash or operating system update can cause you to lose them. I can elevate this to a King Admin but I'm not sure what he can do for you.
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Hi @Christina_Dancer, sorry that your message got lost in the transition from the old community to the new community. Do you still need help with this? Please don't hesitate to contact us again because now we are on top of all new messages.
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