My game won’t open it keeps trying to connect to FB or repeatedly tells me I’m connected to FB.

Question

Cant get to open and play. Have deleted and reloaded app managed to do level one (I was on 1090) & now it’s reverted to trying to connect to FB again so can’t even open game.

Creative_Elsa · Answer

Hi @Chicklet, sorry to hear that it's still causing you a problem.  Why don't you play through the Kingdom instead of Facebook?  Here are some steps to create and sync both accounts and then you can play only through the Kingdom.  I haven't played through Facebook in a very long time because of all the glitches.  Try this and see if that works for you:https://community.king.com/en/candy-crush-saga/discussion/250549/superstar-information-post-creating-a-kingdom-account-browser-with-images/p1?new=1

Chicklet · Answer

Yes still having this problem..nothing works ,so will eventually be deleting app! Not uninstalling & reinstalling as will lose all progress..If I log into facebook I am back to level 388..I am at 1780..so much for my progress I am playing alone as no players to help ,keeps saying offline reconnect ,I am connected ,so can't eve do race..disappointed that I have to lose so many levels if I log into facebook ,if no fix for this will be gone from game!

Creative_Elsa · Answer

Hi @Chicklet, welcome to our community.  I would like to take a moment to offer you a message
for all newbies to learn more about our community which you can find here. 
We always run contests so be sure to do them for a chance to win gold bars.

Sorry for the delay in responding.  Are you still having this problem?   If so, please let me know so that I can offer you some direction.