Lost of gold bars

Belindo_Tours

In the last two weeks i've lost almost 200 gold bars. And Today 50.

What happened and how do I get my gold bars back? 

_Elsa_

Hi Belindo,

Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Belindo_Tours

Hi Elsa,

It is not a purchase-issue.

I simply lost the gold bars for unknown reason.

Please help.

_Elsa_

Hi Belinda, I am going to forward this message to a King Admin to see if she can offer you some help.

Belindo_Tours

My gold bars now drops from 34 to 8!!! So now I loose 8

Please investitage

_Elsa_

Hi Belinda, I forwarded your message but they are so short staffed this week and that is probably why you haven't heard back from her.  It's now going into the weekend so she won't get to your message until the beginning of next week.

Belindo_Tours

Today my gold bars drops from 8 to 1.

I hope the helpdesk can solve the issue next week.

_Elsa_

Hi Belinda, and you didn't use any in the games?  They just disappeared?  I am going to add your message to a list of complaints where boosters are disappearing.

Belindo_Tours

No I have not use the gold bars, they just disappeared.

So i've lost almost 300 gold bars in the last 3-4 weeks

_Elsa_

I just added your message to the list so hopefully you will hear something.

Belindo_Tours

I just loosed 15 gold bars