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New phone and transfer of boosters/gold bars

rock

I am going to be purchasing a new Iphone and would like to transfer my progress, boosters and gold bars to my new phone. How do I do that? A lot of the gold bars and boosters have been purchased by me.

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firebombmarkus

Thanks for reaching out @founa I think the best solution is to make a King account and connect your game with it. That way your progress will be saved and you can restore your progress on new phone by logging in with the King account.

founa

Hi,

No, I do not play on facebook or on king, I downloaded the application and installed on Android.

Best regards,

firebombmarkus

Thanks for reaching out @founa So you are saying that you didn't connect your game either with King nor Facebook account? Did you just play your game without saving it?

founa

Hi,

No, I couldn't. These solutions require that I be on my account facebook. And i downloaded this game in my phone without connecting to FB.

I have the user ID, i can use it to get back to my old level ?

Best regards,

firebombmarkus

@founa did you get your progress back?

founa

Hi,

Thank you very much for your answer.

For more details, i only download this game in my phone without to connect to my FB account.

Best regards,

firebombmarkus

Hi @founa and welcome to our adorable Community 😊 Please follow the link below and you will se how to get your progress back.

https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back

Let me know if this helped. Have a wonderful day 🤗

founa

Hi,
I want to put my progress of 'Candy crush saga' in this new phone.
Could you please help me ?
I'm at level 2153 and my user name is 'Founa'. How do I get back there on this phone ?
Best regards,

firebombmarkus

Hi @rock and welcome to our adorable Community 😊 You are in the right place for help. Your progress can be saved by connecting to either King or Facebook. This way whenever you log in to that account you will be at the same level. The same is with your gold bars. Your gold bars and progress are saved at King's servers.

As for boosters, they are saved on your device's memory, which means you can reach them even when you are offline. Unfortunately, this also means that when you change your device they stay on old device's memory. Hence, my advice is to use them while you are on your old device. You can read more about this topic in the link below.

https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters

I hope this will help you. Have a wonderful weekend 🤗