suzie-4

Suzie-4

I am on soda 2712. Cannot pass this after hundreds of tries. I need boosters which I am preparedto work for. But no quests and no Mr Toffee. What do you suggest I do?

PummyRaj

Hello again @Suzie-4,

Thank you for tagging, I was able to check the message immediately

I think you will be receiving the new feature "Mr.Toffee's Fair" within next couple of days!  That's what happened to me.. the Quests disappeared on a Thursday and received the new feature arrived on Friday of later week.  So, with that guess, you should receive it soon   

Also, like I mentioned above, you could try to delete the game App and re-install it on your iPad and check if that brings "Mr.Toffee" sooner!!  Please let me know what you think, and we will go from there

PummyRaj

Hello @Suzie-4,

A Warm Welcome to the Candy Soda Section of our friendly King Community

I understand the need of boosters in hard levels... and you are in higher levels too!!  Can you please provide few more details for the team look into the issue?  When did the issue start?  Did Mr.Toffee appear at all?  How long has it been since the "Quests" disappeared for you?  Did you try the trouble-shooting steps such as these  --  
For iOS device --  https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
For Android device -- https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Try those above trouble-shooters and check if the "Quests" appear in your game.  If it doesn't help, I would suggest you to delete the App & re-install it.  Since you do not have any boosters, there is no worry of loosing them with the Re-Installation process.  Usually, this helps many issues along with "Freezing, Crashing, Updating, getting New features, etc., etc.,

If the above steps did not help, please provide below details --  
 1) The Device you are playing?
2) The Platform you are using?  Facebook or Kingdom account or Windows 10
3) Your King game user ID?  Here is the link how to find it  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

** TO reply back, please tap on "Type your Comment" box located below and tag me with @ and my name (no space in between), so that I can receive a notification about your reply

Hoping that the issue in your game is resolved soon!  Have a nice day/evening

Suzie-4

Lost quests 12th March. Never seen Mr Toffee. Have tried all trouble shooting suggestions. Play on ipad usually, rarely on iphone. Both synced. Platform, don’t know. Not Facebook or Windows, so presumably Kingdom. ID 10153317973555950
@Pummy_Raj

PummyRaj

Hello again @Suzie-4,

Thank you for tagging, I was able to check the message immediately

I think you will be receiving the new feature "Mr.Toffee's Fair" within next couple of days!  That's what happened to me.. the Quests disappeared on a Thursday and received the new feature arrived on Friday of later week.  So, with that guess, you should receive it soon   

Also, like I mentioned above, you could try to delete the game App and re-install it on your iPad and check if that brings "Mr.Toffee" sooner!!  Please let me know what you think, and we will go from there

_Elsa_

Hi @Suzie-4, there appears to be a main thread for players who are upset that the quests have been removed. It's not your game or where you are playing the game.  I am going to give you the link below and you can share your thoughts there. 

Bring Back the Quests Pleaaaaase !!!

https://community.king.com/en/candy-crush-soda-saga/discussion/253029/bring-back-the-quests-pleaaaaase#latest