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@Anne_Martin let me quote Xarly's previous reply as it is not true that he's not listening...Xarly said:Hi everyone,
As a fan of sarcasm and humour, I salute you.
As a Community Manager, I apologise for being so elusive, as some might say. The reason for it, is purely down to what @Elsa herself perfectly mentions, along with some structural changes that we have been working on, both within the team and also in relation to games like Soda itself. Regarding Mr Toffee's Fair, which is the purpose of this thread, the team is currently looking at ways to improve the feature, looking at pain-points mentioned by you all such as the team being irresponsive, for example. Since there are no clear updates yet from them, as they still investigate the issue, I didn't have much to add to the discussion, so I preferred to leave you all sharing and discussing your thoughts around it. I'm happy to discuss if my approach is or not the best one in this scenario.
As a person, I just want to remind you all that I am exactly that, a person. One that cares and that is passionate about both our games and our players. Finding the perfect balance between both is never easy, but I feel fine knowing that I for sure always try my best to get it right.
Now please let's go back to the purpose of this thread, the discussions around Mr Toffee's Fair or the Quests. If you wish to ask me anything, you can always do it in another thread (within the Fun Area, since Discussions is a corner meant to be used for game-related conversations).
Cheers,
Xarly