I had 41 gold bars go missing.

mns19

I had 41 gold bars go missing. This is the third time this has happened. I had 31 go missing a couple of weeks ago and it happened a time before but I thought it was a mistake and forgot how much it was. I’ve earned these, please give them back.
thank you 

_Elsa_

Hi @mns19, welcome to our Soda community.  Gold bars should never be missing so I need you to please do the following.  Please get your user ID # by following the steps on here.  Once you get it, you don't have to post it here but please let me know so that I can tag the community manager to go into your account to find out what happened.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

nwprincess

I too have lost my gold bars! I had 300 some and now down to 0! Help!

_Elsa_

Hi @nwprincess, you have to get your user ID # before I can tag the manager to check out your account.  Please follow the steps on here to get your user ID #:  https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Once you have the number, please come back here and I can then tag the community manager.

emily516143

I too have lost my gold bars! I had 42 some and now down to 0! Help!

emily516143

@Elsa I have got my ID.Please check my account and find my missing gold bars back. Thanks very much.

_Elsa_

Hi @emily516143, I cannot look into your account but I am tagging @Xarly who is the Community Manager and he will be able to look into your account to find out what happened to the gold bars.  You should hear from him tomorrow because they are gone for the day.

_Elsa_

Hi all newbies,  I would like to take a moment to offer all of you a message for all newbies to learn more about our community which you can find here:  https://community.king.com/en/candy-crush-soda-saga/discussion/258887/newbies-this-message-is-for-you#latest