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I restarted my PC but suddenly all of my boosters are gone. Why is that?

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Answers

  • _Elsa_
    _Elsa_ Posts: 36,691 Sweet Legend
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    Hi @candycrushinit, I don't know why you could have lost your boosters on a PC.  I know that if they are boosters that you won from the events that they can't reimburse you for lost boosters.  But, try this.  Complete the contact form from here.  Direct them to this message and explain what happened.  Maybe, they can make an exception for you because boosters should never disappear on a PC.
  • candycrushinit
    candycrushinit Posts: 12,600 Level 5
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    So are they going to contact me via email or phone or is it just going in my inbox?
  • _Elsa_
    _Elsa_ Posts: 36,691 Sweet Legend
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    If you completed the contact form then yes they will send you an email with a ticket number in the subject line.  Please let me know when you get a response.

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