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Gold bars gone

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tish_t
tish_t Posts: 1 Newbie
my gold bars are all gone without using them . The user ID is 9782362331

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  • firebombmarkus
    firebombmarkus Posts: 13,110 Sweet Legend
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    Hi @tish_t and welcome to our adorable Community 😊 I am sorry this happened to you. Please check your connection. Sometimes the server is sllowed down and it needs some time to load gold bars. Let's see if the situation changes over weekend. If not, let me know and I will elevate this to our CM and he will look into your account on Monday when he comes back to the office.

    Thank you for your understanding. Have a wonderful day πŸ€—
  • _Elsa_
    _Elsa_ Posts: 36,783 Sweet Legend
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    Hi @tish_t, welcome to our community.Β  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.Β  We always run contests so be sure to enter them for a chance to win gold bars.

    Did you ever get your gold bars back?Β  You should never lose them.

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