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I have a new smartphone device. And I have lost all my gifts

moranshymoranshy Posts: 1 Newbie
in Support
I have lost all my gifts and helps
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Answers

  • RegalRenzRegalRenz Posts: 8,494 Legend
    Hello @moranshy and welcome to the community! Boosters and gifts eg. lives are stored to the device's memory so if you change phones the boosters cannot be transferred. However, if you have any gold bars you'll be able to transfer those.

    I hope this helps.


    There is no failure except in no longer trying. Whatever the obstacle, you can crush it!
    Do you enjoy Candy Crush Jelly Saga's Royal Championship? Check out our fun and interactive discussion thread Here.

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