Why did I go back to level 1 after downloading to my new iPad?

mommalainey

When I downloaded from my iPhone to my iPad my games returned to level 1

PummyRaj

Hello @mommalainey, Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear about the issue in your game!!  Were you logged into the game either through Facebook or Kingdom account?  If you did, it could be just a server issue and you will be able to get them back without much hassle!!  

Please follow this below link  to restore your level progress --->  https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back

NOTE:  If you are not logged into the game, scroll down all the way to the bottom of the screen of above (from above link) and select the option "Didn't save the game?  Is if too late" part and follow the directions provided there depending on the device you use!  

Please post back if you need further assistance or clarifications!  If you tap on "Type your Comment" box located below.  

Hoping for the best!  Have a nice day/evening!