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Sent back to level 1

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Answers

  • Lexban
    Lexban Posts: 5

    Level 1
    But that’s my issue. Any help would be greatly appreciated
  • Lexban
    Lexban Posts: 5

    Level 1
    I have had this issue with Pet rescue for months, then it happened with candy with friends and it just happened yesterday with soda crush. Last year it happened with candy crush but I was able to fix it. Any ideas ?
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Lexban said:
    I have had this issue with Pet rescue for months, then it happened with candy with friends and it just happened yesterday with soda crush. Last year it happened with candy crush but I was able to fix it. Any ideas ?
    What device you're using for this game?
  • Lexban
    Lexban Posts: 5

    Level 1
    I’m I’m having the issues only on my iPhone. The iPad is fine. 
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Lexban said:
    I’m I’m having the issues only on my iPhone. The iPad is fine. 
    Uninstall facebook app from i-phone then follow here 👇
    From a Home screen, navigate: Settings Settings Icon > Passwords & Accounts.
    Note If unavailable, navigate: Settings > Accounts & Passwords.
    From the ACCOUNTS section, tap an facebook account.
    Tap Delete Account (at the bottom; may require scrolling).
    To confirm, tap Delete from My iPhone.

    Restart device > Install facebook app > Log in.
    Then connect the game with Facebook.

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