Please help! All progress lost!!

brookimbrookim Posts: 3
So my game froze and I couldn’t get it to go again so left it overnight. Today it’s started up but I’m back at level 1! I was on 2070-ish... I don’t have Facebook so I’ve not logged on that way, I just play on my iPhone (which was just updated to 13.1.2). I’ve purchased gold bars and deals over the months I’ve been playing. Is there anything I can do? Not really keen (or fair) to have lost everything. 

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