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No longer getting any boosters, play on or videos

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  • Diane_Rocker
    Diane_Rocker Posts: 1 Newbie
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    Wow King....same exact thing happened to me. I stupidly purchased something and now I'm getting punished for it by not being offered videos any more??? NOT a good business model....

  • sandritis2
    sandritis2 Posts: 121 Level 2
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  • kiara_wael
    kiara_wael Posts: 144,738 Candy Moderator
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    Hi and Welcome to our Community

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

  • Freddy_
    Freddy_ Posts: 68,477 Crushing Legend
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    @sandritis2 Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

    To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

    Thank you

  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
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    sorry, not every players get the ads. just like Freddy the Game Expert said, it is a bonus feature. hopefully someday you will get them.

  • mmcnam1
    mmcnam1 Posts: 5 Level 2
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    I’ve told all my friend not to purchase gold bars or boosters. I’ve always enjoyed playing for the last 10 years but thinking about quitting and finding a new game to play. ☹️

  • jin1388
    jin1388 Posts: 10 Level 2
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    The same has happened to me and its not isolated to one King game either.

  • jin1388
    jin1388 Posts: 10 Level 2
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    Not random at all! I accidentally purchased also and I receive no more movies after having them for years.

  • kittykat132969
    kittykat132969 Posts: 1 Newbie
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    I wish I had read all these post before I purchased boosters. Now the game is no fun without getting the extras by watching videos. And it really makes me mad to read the same responses they give. Been playing for years but now I’m done

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