Jelly cake/Special Candy match freezes the game when destroyed - FIXED!

eddienlissa

eddienlissa

Jelly cake was about to burst and froze my game now I have to start over again, no I refuse!

krisbfarsd

Episode froze on me at least 3 or 4 times when the jelly exploded and I lost lives and progress on the Mr. Toffee

pantherdoris

Level 712 crashing on jelly doughnut, can't get to further levels, keeps crashing every time lost lives and rewards

chgoudiE1

For three days it’s been happening! Are they going to fix it ? 

essabella

STOP!! NO1 FIXES THE CONSTANT NO INTERNET CONNECTION!! EVERYDAY! EVERYDAY! NO INTERNET CONNECTION

flalob21

Jelly cake  explosions freezes at level 1182

QueenB

@cmjsmom2003, are you playing on mobile or on PC?

If mobile, can you make sure you have the latest game app version 1.152.13? If you're playing on Facebook, try clearing the cache of your browser.

This issue got fixed 2 days ago so it shouldn't happen anymore. 

QueenB

@essabella, we're sorry for the time it is taking to correct this issue. 

As soon as we know more, we'll update this thread, please follow up there. 

QueenB

Hi @flalob21, are you playing on mobile or on PC?

If mobile, can you make sure you have the latest game app version 1.152.13? If you're playing on Facebook, try clearing the cache of your browser.

This issue got fixed 2 days ago so it shouldn't happen anymore.