Lost level progress

darladjohnson

Someone logged me out and i can't get back to my level

_Elsa_

Thanks for tagging me @Spinnifix!  Welcome to our community @darladjohnson.  Were you playing the game through Facebook or King?  If you were playing through Facebook did you ever sync your game with King?  you have to get your user ID # by following the steps from here. 

Once you have the number, please complete the contact form from this link:  https://soporto.king.com/contact

They can manually go into your new account and get you back to where you were.  It might take a couple of days before you get a response so please be patient.  You should get an email with a ticket number on it.  Please make sure to use this topic and subtopic when completing the form.

Spinnifix

@darladjohnson

Hi there!

 Since I am familiar with technology issues, I pass it on to @Elsa.

 She can surely help you further!

 Good luck

darladjohnson

Thank you

_Elsa_

Thanks for tagging me @Spinnifix!  Welcome to our community @darladjohnson.  Were you playing the game through Facebook or King?  If you were playing through Facebook did you ever sync your game with King?  you have to get your user ID # by following the steps from here. 

Once you have the number, please complete the contact form from this link:  https://soporto.king.com/contact

They can manually go into your new account and get you back to where you were.  It might take a couple of days before you get a response so please be patient.  You should get an email with a ticket number on it.  Please make sure to use this topic and subtopic when completing the form.