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Candy Crush App Crashed. Lost 2230+ levels! HELP!!!
Hi
I had been playing Candy Crush Soda for 260+ consecutive days, reaching level 2260+ before the app refused to load. I deleted, then reinstalled the app, and now I’m back to level one!
As recommended, I deleted my Facebook app, the deleted all history from Safari, before restarting my iPhone SE.
I then logged onto Candy Crush Soda from the Facebook page in Safari , but I’m still back to level one. All advice is appreciated.
Pxx
Best Answer
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Hi @Phil2020 and welcome to our adorable Community 😊 I am so sorry this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to fill in the contact form here https://soporto.king.com/support
Fill in all the blank spaces and make sure you are choosing the correct topic (Problems with my game) and subtopic (Game didn't save). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.
Please let me know if you need assistance. If you find this helpful, please click on "accept this answer". Thank you for your understanding. Have a wonderful day 🤗
Answers
-
Hi @Phil2020 and welcome to our adorable Community 😊 I am so sorry this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to fill in the contact form here https://soporto.king.com/support
Fill in all the blank spaces and make sure you are choosing the correct topic (Problems with my game) and subtopic (Game didn't save). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.
Please let me know if you need assistance. If you find this helpful, please click on "accept this answer". Thank you for your understanding. Have a wonderful day 🤗
