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Stole my power ups

argentina6985argentina6985 Posts: 1 New Bee
edited January 21 in Support
I logged into my account because some reason it logged me out I bought power ups I had more then 1 hour left when I logged in they were all gone my Apple ID is **Edit by CM: removed personal info.**

Answers

  • QueenBQueenB Posts: 3,780 Community Moderator
    Welcome to our Community @argentina6985 🤗

    We do not handle lost purchases here in the Community but Player Support does so you need to get in touch with them.

    You can do by selecting the "Contact Us" button below:



    If you happen to play on a mobile device, you can also contact directly from the device (this way support will have all the details needed to help), all you need to do is:


    - Open the game app

    - Tap on the? mark

    - Tap on Purchase and Gold Bars

    - Scroll down to the bottom and hit "Contact Us"


    Hope this helps :) 



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