Why is my game frozen?

sevenspies

I have been unable to play Candy Crush Soda for well over a month. The game starts loading and I click onto the second tier and then it doesn't fully load and I am passed Level 890, but I am unable to navigate to my level. I was unable to print the screen.

Spinnifix

Hello and welcome to this community

I'm sorry if you have a problem. I give you a link .: Search for your device and the problem. If it doesn't help, then you have to uninstall the app - install it - update it and clear the cache. Attention: With the deinstalation boosters can be lost because it does not save your device.

https://community.king.com/en/blog/categories/blog-posts

Good luck

QueenB

Sorry to hear you're having issues with the game @sevenspies 😬

Tell me, are you playing on Facebook, King.com or through Windows 10 app?