Purchase

JereeD

I made a purchase yesterday 3/11 @ 8:18pm. I still haven't received my items. It said slow internet connection but it was taken from my card. How do I get refunded or my items?

PummyRaj

Hello @JereeD Hearty Welcome to our friendly King Community 🤗  

I am sorry to hear that you have not received the items that were purchased!!

This King Community does not deal with the Purchase issues as the query includes your personal details! Hence, I would suggest you to contact the King Support team through this link ----> https://soporto.king.com/contact

** While filling out, enter the TOPIC as "Problems with Purchase" ---> the SUB-TOPIC as "Purchased Items not Received" ----> Explain briefly about the issue and Submit the form. NOTE:  Along with above details, make sure to enter the Game Name correctly!

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 

If you need further assistance or clarification, please post back by typing in the comment box given below.

Hoping for the Best! Have a great rest of the day/evening! 🍬 🍬