Sign Up!

Purchased 100 gold bars. Took from credit card but I did not receive.

Options
hvacgod1
hvacgod1 Posts: 1 Newbie

The money was taken from my credit card but I did not receive the 100 bars. Purchase was on 3/15/20 at 1:22 am

Answers

  • stan1981
    stan1981 Posts: 3,418 Legend
    Options

    Likely u need to msg the support for help on this

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
    Options

    Hi @hvacgod1

    We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

    We're very sorry for your problemย ๐Ÿ˜ญ

    If there is a problem with the purchase you will need toย click on itย and follow the steps.

    We don't handle purchase issues in the community.

    You can contact our Player Support directly,ย here.

    Or Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Hey! Would you like to give us your opinion?