Lost Progress

claudiamurillo · March 2020

I no longer have the email I registered in king so my progress in the game is gone, I made a New email account to start over but i'd Like to get my progress back. I was in level 600, please help

Sukanta_Biswas · March 2020

Hi @claudiamurillo

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.

I hope you're back on track really soon! 😊

Lost Progress

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