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Game restarted and I lost my boosters

Noey30
Noey30 Posts: 15

Level 2

I have been playing for 5 years and had many boosters. The game froze and when I started it again, my boosters were gone, I had loads....😒 I have had this issue before and just reconnected to Facebook and they came back, this time nothing! I have my gold, I have my level, I have my piggybank, but all my boosters are wiped....

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928

    We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

    In the case of Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

    However, Please checkΒ HERE.

    If you play on mobile, then please email Player Support directly from the game.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

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