Purchase not going through

Scarlett1776

Good morning

I made three $1,99 purchases today and I was charged but no gold was put into my account

Can you please resolve this matter

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/288690/purchase-not-going-through

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.

If you play on mobile, then please email Player Support directly from the game.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.