The royal path disappeared the day I paid to play that path

sandar1954

Yesterday I paid to play the royal path. After about 2 hours it disappeared. Now neither path is there.

candycrushinit

Hi @sandar1954 and warm welcome to our sweet community! 😊

When you pass levels, you will see the two paths--the Noble and Royal path. Have you not seen either of them when you pass levels?

MeMr

I have the same problem. I paid 50 gold bars, and after a few levels, and probably less than an hour, the path disappeared, even though I was continuing to pass levels. It was a waste of 50 gold bars!

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/291919/the-royal-path-disappeared-the-day-i-paid-to-play-that-path

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/707666#Comment_707666

Hello and welcome to the Community @sandar1954 and @MeMr . I hope you like playing Soda 😊. About this new feature the studio wants to hear from you! So please give your feedback on this thread The Noble and Royal Path. Our CMs @LadyRaffie and @Lola_Pop will be looking at this. Thank you!

MeMr

I just reposted on the Noble Path and Royal Path board, and I'm waiting for a response either here or there.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/708496#Comment_708496

Thank you for your reply! Yes, you'll have to wait until Monday because it's now weekend. Have a nice weekend!

allstar15mom

Paid 50 gold bars today for royal path. After about an hour, it disappeared. I appreciate any help you can provide.

LadyRaffie

Hello everyone!

Quick update on this: We talked with the Studio and have reported that this feature disappeared after paying for some of you They told us this was due to some technical issues, so if you guys can provide with your Game Id ( Click HERE to see how to get it) , we will send you some nice compensation for this.

Now, we would love to hear some feedback from you. Can you help us to make the game even more Sodalicious? Click HERE and share your thoughts with us! 🤗



MeMr

Here's my user ID:

11338686536

Thank you for looking into this.

aseems

Hi,

I have the same problem. I paid $$ for the Royal path and it disappeared.

My game ID is: 11735011982.

Thanks :-)

liz100

Same thing happens to me every time a purchase this. It disappears before I get a chance to use all the benefits. Getting over trying so hard to earn the bars just to lose them almost every time.