I'm not getting my purchases that I have bought.

Jennifer40

I bought 2 of the $1.99 gold bars to get more turns an I got charged $2.17 each time an never got my 20 gold bars. Plus I lost that game an lost a life.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/292082/im-not-getting-my-purchases-that-i-have-bought

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.