Lost gold bars

Choto

I lost my 69 gold bars when signing into my new phone. Can I get them back?

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/292142/lost-gold-bars

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

If the internet is slow, in some cases it takes a while to sync the gold bars. Restart the game. If the problem is the same, follow the steps below.

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.