Where’d my boosts go?!

messymoops59

I just yesterday noticed that most of my boosts are gone. My hammers, my hands...I had 70-something of each and now I have 4 striped hammers, 2 regular, and zero switches! What on earth happened?! I’m on level 1644 and rarely use the boosts, so I don’t really know when they disappeared. Please help!

stan1981

Did u change device? Or uninstall? Boosters is not stored on account id... it only stored on device memory... n it will reset to 0 once u change device or uninstall...

austinmc

same happened to me. I had more than 2000 lollipops and now only 3. I did not uninstall anything! I logged off and on several times, but the lollipops are gone. I asked for help from 'support' but they did not help me AT ALL!

Spinnifix

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Hello and welcome to this community

I'm sorry if you have problems. Please go to this link which could help you further. Please update your game and clear the cache and restart. Just keep playing. It could be a time delay and then the boosters are back.

Good luck

A look into the help center could be worth it !!!

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If

you don't get an answer after 3 days, please try again.

 

https://soporto.king.com/contact