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Soda Teams rewards not updating

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  • Origins7_Dale
    Origins7_Dale Posts: 3,551 Pro Player 👑
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    Hi @Camatt & @Lola_Pop, & @LadyRaffie,


    For those interested, the 3 Chest are:

    Candy Crush Soda Saga - Soda Squad Team

    • 1st Chest - 300 Points
    • 2nd Chest - 600 Points
    • 3rd Chest - 1100-1200 Points? *Note this is a guess, by me, after winning the first - 2 Chests!


    We haven't reached the 3rd Chest yet. Only 6 on the Team, but not far off on the number to reach it.


    Thx Welcome To The King Community - Origins7 Dale, πŸ˜€

    6/15/2020

  • Lola_Pop
    Lola_Pop Posts: 12,035 Community Manager
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    Hello again!!

    It's so nice to see how everybody's helping you, @speedie1 ❀️

    I've asked the technical team about this and this is the plan:

    Please follow these steps (IMPORTANT: please DON'T uninstall the app) to make sure the game is up to date and working fine. Also make sure you have a good connection while playing.

    If the bar doesn't move after that, please make a recording of your screen, or take some screenshots so we can show the Studio that your points are not being added despite you earning them.

    Thanks a lot!

  • tratelqalam
    tratelqalam Posts: 2,615 Level 5
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    Check your internet connection, log out and login again for the game, delete the temporary storage memory and make sure that your game is up to date.

Hey! Would you like to give us your opinion?