error message

Susan_Bishop-2

6 days now with this problem. orange screen with "something went wrong" tried all the fixes and still does not work. As i said before, i,m on a pc windows 10! What is going on?

AbhinavSargar

Hi @Susan_Bishop-2

Welcome to the Community,

Sorry to hear about your Problem.

Please Can You give Screenshot Of Your Problem.

This Will Help Us To Know Your Problem.

Have a great day.

Susan_Bishop-2

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/293705/error-message

Hi @Susan_Bishop-2 . Welocome to our Community

Its happen to me, I uninstall go to microsoft office but I lose my booster . but my game ok again

Susan_Bishop-2

Just uninstalled, but no change!

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/724977#Comment_724977

Hi @Susan_Bishop-2 . Thank you for replying

Are you play Candy Crush Soda Saga on Facebook .

Have same issue here , please check this page 👇️

https://community.king.com/en/candy-crush-soda-saga/discussion/292730/candy-crush-soda-saga-freezes-on-facebook-under-investigation

AbhinavSargar

Thanks for Helping @kiara_wael

I hope this helps you @Susan_Bishop-2

PummyRaj

Hello @Susan_Bishop-2 Hearty Welcome to this wonderful King Community 🤗

The screen shot you have shared above shows that you are on Facebook either through Chrome OR Edge or some other browser!

There was an issue with most of the King games for the past few days, but it is fixed now! I think the issue was through Facebook as King.com worked fine!

You said you were using Windows 10? To play on Windows 10, you will have download the game through Microsoft Center! Did you do that?

If so, was it the same there too OR only while using the browsers I have mentioned above?

Sukanta_Biswas

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/724977#Comment_724977

We've got a few more such problems and the problem is under investigation.We will let you know as soon as we get any information.

You can follow HERE to know more details.

Your post will be delivered to the correct forum.

Thank you.

Susan_Bishop-2

Same issue on my phone

Susan_Bishop-2

@PummyRaj downloaded on MC . Back to level 1 after being over a 1000. What a pain in the bum, dont think ill even bother playing this. I play Pet Rescue and Farm Heroes daily on fb and have done for years. So what is the problem because doing it this way is bothersome, not being able to access when the other King games on fb are fine.