error message

AbhinavSargar

Maybe a Server Problem on Fb. Or Internet Connection Problem. Try Checking Your Internet Connection and Check if it's at least 5Mbps. Then Refresh the page again.

Sukanta_Biswas

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/725984#Comment_725984

I will ask you to check if your game is active HERE.

Susan_Bishop-2

my internet is good, and as i said the other King games are fine

AbhinavSargar

@Sukanta_Biswas Provided a helpful link. Check it.

Susan_Bishop-2

I was playing it, clicked to go to next level and then got the orange screen

AbhinavSargar

Well Try Playing The Game from Facebook App on Windows !

Susan_Bishop-2

Tried the app this morning on my phone and get the same orange screen and message. Really dont understand why just this one King game is so problematic. I have tried all the suggestions so far .