Level 657 not working properly (UNDER INVESTIGATION)

Lola_Pop

Thank you for the information, @isamarciana and @samanthamint !

Can you please send me over your player ID? You can find it here.

Thanks!! ❤️

Yosca

@isamarciana and @Lola_Pop It should be playable on iPad, I just tried. @Lola_Pop What's strange, last week after the fix, the bottles popped up at the bottom and now at the top.

Last week after the fix:

samanthamint

Lola_Pop

Hello friends!

Thanks @samanthamint for the screenshot- I've edited it a bit so that it doesn't show your private email address anymore 😉

I've just played the level and, as @Yosca says, it should be playable on mobile. We've also checked it on Facebook, and it's fixed as well- the bottles come from the upper part of the board now, that's ok. 😊

I will pass your player ID to the Studio, but first I need to be sure that it is a technical problem- or is the level just very had to solve, @samanthamint ?

samanthamint

Thank you, I am not getting any bottles drop from the top of the board, I have watched the video on you tube and mine is definitely not doing what it shows on there how ever many times I try 😩

ClintF

Samanthamint: Once the fix was rolled out, the bottles came up from the bottom, they didn't drop from the top. That's how I passed the level.

Silviamoo01

Hello, I'm trying 657 soda crush level but there aren't enough bottles so the bears couldn't be free. And there are only candies but not bottles to play. Can you help me please?

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/296172/level-657-soda-crush-is-not-possible

Hi @Silviamoo01 . Welcome to our Community

For more Informations detail Level 657 here 👇️

https://community.king.com/en/candy-crush-soda-saga/discussion/294311/level-657-not-working-properly-under-investigation

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/296172/level-657-soda-crush-is-not-possible

Level 657 has already been resolved.

Right now, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Refresh the page in case of browser.

Lola_Pop

Hi again @samanthamint !

Can you please reinstall the game? Please make sure you save your levels in your King account or on Facebook before you do and bear in mind that your Boosters may get lost after the reinstallation.

Let me know if the problem is solved then, please. 🙂