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Bublegum hill
Answers
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We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
This could be a problem if your game app is not up to date or if your game is not fully connected to the server.
Even slow internet is one of the causes of this problem.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
You will find more information HERE.
Although, The problem is still under investigation so let us know your game Id HERE to test your problem.
Thank you.
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Hello @pinkl4dy and @rosie25 Hearty Welcome to both of you to this wonderful King Community 🤗
I am very sorry to hear about the issue in your game!
The issue of not receiving gifts after winning 5 levels of Bubblegum Hill has been reported and is under investigation. Please go to this main thread and post your game user ID number to help the Soda team.
Here is the link for the main thread ---> Did not Receive Rewards from Bubble Gum Hill
Once you go there, scroll down all the way and post your game user ID number in the open comment box. This link will help you to look for your game ID ---> Find my ID
This thread will be closed now, so that all the complaints and player ID number will stay in a single place.
Thank you for understanding! Have a great rest of the weekend! 🍬 🍾